Shipping / Return policy
Free Shipping Details:
- Free shipping are valid only at United States.
- All items will be shipped via USPS only.
- For different types of orders, each item we ship may have different delivery times, this is because some products are packaged and shipped separately.
- Please allow us to prepare your order as we take about 2-7 business days to create the products. Then you should add shipping times on top of that.
- Speed depends on product type and destination.
- Most orders will be shipped from our distribution office in Charlotte, North Carolina.
- We do not ship on Saturday and Sunday.
|Delivery time to your door step|
5 to 10 days
|CANADA||7 to 14 days|
7 to 14 days
Custom Fees Notice:
- Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors.
Any claims for damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
We will be requesting a proof by the customer to sending us the images of the item for verification.
You can return your order for a exchange for something else or full refund within 60 days after the estimated report date. Returned products must be in the condition you received them and in the original box and/or packaging.